Privacy Policy

Eden Al-Khalij Properties is a licensed real estate consultancy and brokerage based in the Kingdom of Saudi Arabia. The company acts as the Data Controller in relation to the data it collects and determines the purposes and means of processing.

For privacy-related enquiries: info@edenalkhalij.com

We may collect the following types of personal data:

• Identity and contact data: full name, telephone number, and email address.
• Real estate investment preferences: approximate budget, target market or country, investment objective (residential, investment, seasonal), and decision timeframe.
• Form and enquiry data: information you enter in registration, enquiry, or partnership forms.
• Technical data: IP address, browser type, operating system, referring domain name, website pages visited, and date and time of visit.
• Usage data: how you interact with and navigate between website pages.
• Cookies: in accordance with the regional controls explained in our Cookie Policy, and with your consent where required.

We do not request or intentionally collect sensitive personal data through the website. Please do not send such data through forms or communication channels unless it is legally required and for a specific purpose.

We use your data for the following purposes:

• Responding to your enquiries and providing real estate advice appropriate to your needs.
• Communicating and following up regarding real estate opportunities that match your preferences.
• Improving the website and user experience by analysing usage patterns.
• Complying with legal obligations imposed on the company under applicable laws.
• Analysis and statistics to develop our services — with your consent where required by applicable laws.
• Digital advertising and marketing through online platforms — with your explicit consent where required by applicable laws.

We process your data on one of the following legal bases:

• Performance of a contract or service: to fulfil your request for information or advice.
• Legitimate interest: where permitted by law, such as protecting the website, information security, and improving operations, after balancing the company's interests against the rights and interests of data subjects and in accordance with relevant legal controls.
• Consent: for non-essential analytics, advertising, and marketing where required — and you may change your choice at any time.
• Legal obligation: where required under the PDPL or any other applicable law.

Eden Al-Khalij Properties does not sell or trade your personal data.

We may share your data with the following parties where necessary to provide the service:

• Hosting and technical infrastructure providers: to operate the website and data securely.
• Customer relationship management (CRM) systems: to organise client follow-up.
• Analytics and advertising platforms: such as Google Analytics and Meta — only with your consent and within the Google Consent Mode v2 framework.
• Relevant real estate developers or partners: we do not automatically share your contact data with developers or partners for direct marketing. Necessary data may be shared only where required to provide a service you requested, or to complete a registration or action relating to a specific real estate opportunity, after informing you or obtaining the necessary consent where required by law.
• Government and regulatory authorities: in response to enforceable legal requirements.

We require all service providers to apply data protection standards consistent with the PDPL and other relevant applicable laws and regulations.

We use cookies and similar technologies in accordance with regional controls and your choice where consent is required. For more details, please see our Cookie Policy. You can review or change your preferences through the “Cookie Settings” link at the bottom of the website.

We retain your personal data for the period necessary to achieve the purposes stated in this policy, including:

• We retain enquiry and registration data for the period necessary to provide the service, manage the client relationship, and achieve the purposes for which they were collected, or for the period required by applicable laws, after which they are securely deleted or anonymised.
• Analytics and marketing data: in accordance with the privacy terms of the relevant platform and your consent.
• Legally required records: for the periods specified by relevant laws.

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure, including encrypted communications (HTTPS) and internal access controls. No electronic system can be guaranteed completely secure, and we advise you to remain vigilant when transmitting data over a network.

The company may use service providers or technical platforms whose servers or processing operations are located outside the Kingdom of Saudi Arabia. Where personal data are transferred or disclosed outside the Kingdom, the company complies with the requirements and controls set out in the Personal Data Protection Law and its regulations, including verifying the availability of an appropriate level of protection and safeguards where necessary, and limiting transfers to what is necessary to achieve the specified purpose.

Under the Personal Data Protection Law and its regulations, you may enjoy — depending on the circumstances and legal controls — the following rights:

• The right to know how and for what purposes your data are processed.
• The right to access your personal data.
• The right to request a copy of your data in a clear, readable format.
• The right to request correction, completion, or updating of your data.
• The right to request destruction of your data in cases permitted by law.
• The right to withdraw your consent where consent is the basis for processing.
• The right to lodge a complaint with the competent authority in accordance with legal procedures.

To exercise any of these rights, contact us at: info@edenalkhalij.com

We may update this policy periodically to reflect legal or operational changes. The updated date will appear at the top of this page. If material changes are made, we will notify you through the website or by email where appropriate.

For any enquiry or request relating to your privacy, contact us:

• Email: info@edenalkhalij.com
• Address: Eden Al-Khalij Properties, Jeddah, Kingdom of Saudi Arabia.